Cookie Policy
We use cookies when operating myaccount. A cookie is a small file consisting of letters and numbers that we store in your browser. Cookies help give you a better experience when using our website. They cannot be used to identify you personally.
On this page, we explain the types of cookies we use and why we use them. By continuing to use myaccount or clicking on Accept, we shall assume you are happy with our use of cookies. If you don't like our use of cookies, you can block them by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Your browser's 'Help' section will tell you how to do this. However, if you do use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of myaccount.
You can also visit AboutCookies for more information about cookies and how to manage them.
We only use cookies that are essential to ensure that our website operates correctly. They help you move around the secure areas of the site, remember that you've signed in and let you access the services you have enrolled for without having to sign in again.
We don't use any other kind of cookie. The following table shows you the cookies that we use:
| Service | Cookie name | Expiry period | Purpose | Cookie Type |
|---|---|---|---|---|
| myaccount | _jdp_authn_jc_key | 2 minutes | Login support | Essential |
| myaccount | JSESSIONID | Session | User session tracking | Essential |
| myaccount | _jdp_session | 15 minutes | Session handling | Essential |
| myaccount | _shibsession | Session | Authentication | Essential |
| myaccount | chatSessionId | 10 minutes | Chat support | Essential |
Recite Me Accessibility Tool Cookies
Recite only use cookies for a handful of things, which includes:
Access tokens
These are a form of session-ID that is used for API requests to validate users, there is no data transferred other than a true or false value.
Preferences
User Interface preferences are normally saved on our server but may be stored in a cookie as a fall back if this process fails.
Activate Persistence
We use cookie to activate persistence so once a user has activated Recite the bar will remains when they go to another page unless they close the bar. None of the Recite Me cookie data is linked to personal information. For more details visit Recite Me Cookie Statement.
None of the Recite Me cookie data is linked to personal information. For more details visit Recite Me Cookie Statement .
When you log out or close your browser all cookies expire. This means that we can no longer use them.